Who should come?
Anyone who wants to improve their telephoning skills is invited!
What will you do?
Session 1: Shall I put you through?
Session 2: Can I take a message?
Session 3: How about Tuesday at... ?
Session 4: Customer care and dealing with complaints.
*There will be role-playing in every session!
You won't go home empty handed!
You will receive handouts and a Certificate if you have attended all the sessions!
Another reason why you should attend...
- 10% "early bird" discount for all 4 sessions booked and paid in advance
Your investment?
€29 / person (excl. VAT) per session!
* 1 Session = 2 hours Mon - Thurs 6 to 8 pm
* Full Day sessions also possible (Saturday 9 am - 6 pm)
Min. of 4 persons per sessions
REGISTER NOW either per email
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or online.
